Finance meets purpose

To meet the investment needed to make millions of existing homes safer, warmer, more energy efficient and cheaper to run, alongside the delivery of new social housing, we rely on funders and other stakeholders to support us.

Our long-term financial plan ensures covenant compliance, establishes financial risk appetite and sets an envelope for investment in new homes.

 

Key Financial Indicators

Please see below our key financial indicators and value for money metrics:

 

2022/23

2021/22

  Number of homes 

78,277

77,178

  Turnover

£642.3m

£592.4m

  Turnover from Social Housing

£481.1m

£448.8m

  Operating Surplus

136

165

  Interest Cover

203%

204%

  New Homes Spend

£269m

£300m

  Investment in existing homes

£58m

£102m

  Total Borrowings

£2.9bn

£2.7bn

  Committed facilities

£4.2bn

£4.0bn

Regulator of Social Housing - Value for Money metrics

 

 

2022/23

2021/22

  Investment in property %

7.3%

7.2%

  New supply delivered %

1.5%

1.1%

  Gearing %

47.8%

46.5%

  EBITDA-MRI %

72.3%

117.9%

  Social Housing cost per unit

5,544

5,052

  Operating Margin

13.9%

20.8%

  Return on Capital Employed

2.2%

2.7%

  Rent Arrears

4.7%

4.4%

  Customer Satisfaction

72%

82.4%

  Ratio of responsive to planned repairs

0.53

0.52

  Void rent loss

1.1%

1.0%

  Rent collected (General needs & HOPS)

100.8%

99.0%

Credit rating and regulatory rating